How can we help?
Plain answers about prices, paying, tracking and staying safe. Search above, or choose a topic.
Topics
- Getting startedCreate your account and get ready to send.6 articles
- Sending moneyPrices, recipients, limits and what we ask for.6 articles
- Paying and fundingBank accounts, cards and what happens to your payment.6 articles
- Tracking and receiptsSee where a transfer is and prove it happened.5 articles
- Cancelling and refundsChange your mind or recover your money.5 articles
- Fees and ratesWhat a transfer costs and how rates work.5 articles
- Account and securityPasswords, codes and keeping your account yours.6 articles
- Staying safe from scamsSpot the tricks before they cost you.5 articles
Popular articles
- Create an accountWhat you need to sign up and what happens next.
- How a transfer worksThe steps from your price to the payout.
- Pay from a bank accountThe lowest-fee way to pay.
- What each status meansPlain words for every stage of a transfer.
- Cancel a transferCancel free for 30 minutes after you confirm.
- Our feeThe current fee for bank-funded transfers.
- Be careful sending to someone you have not metThe most common scam pattern.
Still need a person?
Write to support@speedymoneytransfer.com or use the form. Include your receipt number if the question is about a transfer. We will never ask for your password or a sign-in code.